FAQs
Frequently Asked Questions
Everything you need to know about Noor Wools. 🧶
Are Noor Wools products handmade?
Yes! Our crochet pieces are carefully handmade with attention to detail. Every piece is created with love and care.
How long does my order take?
Most orders require 7–10 working days for preparation because our pieces are handmade. Customized or more detailed orders may require additional time.
What wool does Noor Wools use?
At Noor Wools, we use high-quality Alize Turkish wool for our crochet articles. 🧶 Alize yarn is known for its softness, beautiful texture and excellent quality, making it a perfect choice for creating comfortable and long-lasting handmade pieces.
Can I customize my order?
Yes! We offer customization on selected products. Depending on the item, you may be able to request changes such as color, size or design.
Can I request a different color?
For selected products, yes. Please contact us with your preferred color before ordering so we can confirm availability.
Do you accept custom orders?
Yes! We love creating personalized crochet pieces. 🧶 Send us your preferred design, color, size and any other requirements.
How can I track my order?
Once your order has been dispatched, we will provide the relevant delivery information so you can keep track of your package.
Can I change or cancel my order?
Please contact us as soon as possible if you need to make changes to your order. Since many of our products are handmade specifically for you, changes or cancellations may not be possible once production has started.
Do you ship nationwide?
Yes, we deliver across Pakistan. Delivery availability and charges may vary depending on your location.
Still have a question?
We're happy to help. 🤍 Feel free to contact Noor Wools and we'll get back to you as soon as possible.
Handmade with love 🧶